Privacy Policy

This Privacy Policy explains how Sprichst ("we", "us", "our") collects, uses, and protects information when you use sprichst.com and related services.

1. Information we collect

• Account data: name, email address, and password hash when you create an account.
• Learning data: lesson progress, XP, streaks, vocabulary cards, and AI chat history you generate while using the app.
• Payment data: we use Razorpay as our payment processor. We store the order ID, payment ID, amount, currency, and status — but never your card or bank details, which are handled by Razorpay directly.
• Technical data: IP address, browser, device, and country (derived from IP for currency display).

2. How we use your data

• To provide the learning experience (track progress, generate AI responses, sync vocabulary).
• To process payments and grant Pro access.
• To send transactional emails (password reset, payment receipts, account notifications).
• To debug issues and improve product quality.

3. Third-party processors

• Razorpay — payment processing
• Supabase — database, authentication, file storage
• Google AI / OpenAI — AI tutor responses (prompts are sent without your account email)
• Google OAuth — optional sign-in

4. Data retention

We retain your account and learning data for as long as your account exists. Payment records are kept for at least 7 years to comply with tax law. You can request account deletion at any time by emailing ai.business.support.team@gmail.com.

5. Your rights (GDPR)

If you are in the EU/EEA or UK, you have the right to access, correct, export (data portability), restrict, object to, and delete your personal data. You can exercise the most important of these yourself, instantly:

• Export your data: go to Profile → "Export my data" to download a complete JSON copy of everything we store about you.
• Delete your account: go to Profile → "Delete account" to permanently erase your account and all associated data. This is irreversible.

For anything else, email ai.business.support.team@gmail.com and we will respond within 30 days. Our lawful bases for processing are contract performance (providing the service), legitimate interests (product improvement and security), and consent (optional analytics).

6. Cookies & local storage

We use a small number of first-party cookies and browser local storage:

• Strictly necessary: keep you signed in, remember your theme and consent choice. These are always on because the app cannot function without them.
• Analytics (optional): anonymous usage metrics to help us improve the product. These run only if you choose "Accept all" in the cookie banner.

We do not use third-party advertising or cross-site tracking cookies. You can change your choice any time by clearing site data.

7. Security

We use TLS encryption in transit, row-level security on our database, and store passwords as salted hashes. No system is perfectly secure — please use a strong, unique password.

8. Children

Sprichst is not intended for users under 13. We do not knowingly collect data from children.

9. Changes to this policy

We may update this policy. Material changes will be announced by email or in-app notice at least 14 days before they take effect.

10. Contact

Questions? Email ai.business.support.team@gmail.com.